Lotus Protector and the endless search


I have been helping a client with a new Lotus Protector setup and I ran into a new problem for the first time myself and as I can’t find anything on the web or in the documentation this is a prime candidate for a blog entry:

By default Lotus protector is accessible by two ports: https on port 443 for the admin interface and over https on port 4443 for the client access (e.g. the Notes client displaying your spam queue). I had never felt it necessary to change this before but my current client wanted it the other way around as they felt it would be easier on clients to not have to have them add a [:4443] port to the end of the url to look at their spam queue in a browser. Sensible – I totally agree. Not a difficult thing if you follow this Forum entry on how to do it.

Unfortunately there is not really good technote on how to do this and make sure you cross all your T’s and dot your I’s. What we found out is that you can change the ports (easy peasy) but now when we looked at the spam queues for users they never updated and we just got an endless search loop. Otherwise the system was functional and there were no errors in logs or anything.

One of my colleagues opened a PMR and this is what we got back:

Indeed the problem occurs because the customer changed the ports
between admin user interface (default = 443) and end user interface
(default = 4443). In order to make sure that browsing the message store
does properly work although the ports are changed the following needs
to be done:

Edit
/var/www-enduser/proventia_html/pvm_msgstore_backend/search_handler.inc
and set the proper ports:

Well, now we know how to do it for the future. Hopefully this helps somebody else out there as well. I really like the Protector device, especially the integration with the Notes client which is really great. I like giving end users the power to look and decide themselves WITHOUT having to open another interface outside of their mail client. Here is a link to a presentation I did a while back on the Consultantinyourpocket.com site. It is for an older version  of Protector but the basics are still the same.

 

2014 – What is waiting at the starting line for this year?


Since I finally got back to my bog and wrote a short / brief “2013-in-a-nutshell” post, I thought it might be time to also look ahead. There is allot hat I am working on, here the short list:

 

Connect2014

Yes, I mentioned I am going and what my (not very short) list of must-see presentations are. The other reason I like to go is that is a great time to talk to vendors and colleagues to see where the market and technology is going and what clients are (likely/maybe/hopefully) looking for for the future. It is not just fun and golf – even if my wife thinks otherwise.

Connections Training

I speak frequently at LUGS and seminars on IBM Connections administration, that goes hand-in-hand with the Connections training that I offer as part of my business. This last year has seen allot of one-on-one / one-on-many training where I make the whole Connections install a training seminar for the client where they learn not only how to install but how to document, what decisions they need to think of ahead of time and then how to think ahead to production / operations. I also do class-room hands-on training where I bring in a VM environment and the participants get hands-on and get to break it and repair it. When necessary I actually created “broken” snapshots that I have them fix. Hands-on is the only way to go really

For 2014 I am thinking slightly larger …. I am partnering with a good friend of mine to munch off his good reputation and experience … ;) there will be some more detailed announcements on this later in the 1st quarter. for right now it is still  “Pssssst .. it’s a secret

Technology Trends

Over the last few years I have seen a big uptick in my IBM Connections business and a decline in Domino work. Not because I think Domino itself is declining but because the base knowledge in the market place out there is good and clients see less need in bringing in outside talent – upgrades and migrations yes – or integration work with other systems but not really for basic Domino operations.

Recently I also see a large uptick in Sametime inquiries – ST9 is making allot of clients thinking of upgrades and they want help. Also, they want ST to integrate with more – video, telephony, awareness in every other system they can get it to work in … ST9 looks good for me and I like the changes and (some of) the simplifications in the product – and I think that the licensing changes that IBM put into place will drive allot more adoption.

International Work

I also see an uptick in my “international” work. Whereas my focus used to be 99% North America I do get more inquiries for Europe and Asia … I speak several languages which helps but that is not the real reason, I just guess this internet thing really makes the world smaller and brings us closer in many different ways. Now, if I could just somehow get an app that does something about time zones and jet lag …..

 

 

I am curious to talk to my colleagues out there and see what the technology barometer is showing them – that is one of the reasons I always try to attend Connect (LotusPhere) – but for now all I can say is that 2014 looks good!

2013 in review – My Blog Stats


As far as blogging goes, 2013 was not my most productive … but this will likely change in the near future with some more regular posts and interesting technical tidbits I hope!

 

See you guys at Conenct 2014?

 

The WordPress.com stats helper monkeys prepared a 2013 annual report for this blog.

Here’s an excerpt:

The concert hall at the Sydney Opera House holds 2,700 people. This blog was viewed about 11,000 times in 2013. If it were a concert at Sydney Opera House, it would take about 4 sold-out performances for that many people to see it.

Click here to see the complete report.

Preparing for Connect2014 – My preliminary list of must-attend sessions


Going to LotusPhere Connect2014 again, and really looking forward to it. I just went onto the Connect2014 website and made a listing of all the sessions I am interested in … turns out that I have to find a way to clone myself so I can see all 37 of them ….

As to be expected most of the sessions i am trying to cram in are around IBM Connections and Sametime – though I admit that I put more emphasis on Connections since I do allot of Connections work. I am really interested in some of the sessions that deal with Connections administration since a large part of my business is actually not just to install and configure but admin training for individuals and groups. I am always interested in what others do or how they approach problems – there is yet so much for me to learn, no matter how long I have been doing this already!

Here a highlight of a few sessions I really am looking forward to:

  • AD305 : IBM Sametime iWidgets: Extending Connections’ Use of Sametime
  • ID404 : Pushing the Borders – Extending and Customizing IBM Connections
  • ID403 : Social and Content – Better Together with IBM Connections Content Manager
  • ID605 : Make Your Microsoft Stack Social with IBM Connections
  • BP307 : Practical Solutions for Connections Administrators – Tips and Scripts for Your Daily Business (you really need to see this one!)
  • BP304 : What We Wish We Had Known: Becoming an IBM Connections Administrator (The British/Irish Invasion …. should be good!)
  • JMP201 : What’s New in IBM Connections Administration and Configuration
  • ID301 : IBM Sametime 9 Voice and Video: The Value Today and the Roadmap for Tomorrow
  • JMP204 : IBM Sametime 9 Deployment Workshop (this will be good, Wes Morgan is always a good for an interesting session) 
  • SHOW400 : IBM Sametime 9.0 Media Components on Linux for the Windows Administrator

All these great Jumpstart sessions will really screw my weekend up … but I guess there is no way past them! There are many more sessions, I just can’t list them all right now. I hope they don’t clash to badly schedule-wise or force me to do sprint from one side of the place to the other in 5 minutes ….

What sessions will you guys be attending?

 

 

 

 

 

Going to Connect 2014


I have not been a prolific blogger as of late – being permanently busy does that to you I guess. I do have a few topics I want to blog about saved and hidden up my sleve but I just don’t have the time to sit down and put the virtual pen to paper as of yet … hopefully soon!

 

But for now I just wanted to let everybody know I signed up for Connect 2014 and will be going! Looking forward to it quite a bit since it is the one time in the year I get to meet up with allot of “us tech people” and get to see friends that I don’t see that often otherwise.

 

Hope to see ya” there!

Open Mic Webcast: Troubleshooting Duplicate Mail Messages in IBM Notes – 24 July 2013


Looks like a good webcast again. I often get duplicate mail messages and it drives me nuts …. I will likely listne in to this one.

 

 

 

You are invited to join an Open Mic Webcast on the topic “Troubleshooting Duplicate Mail Messages in IBM Notes.” This event will be held Wednesday, 24 July 2013 at 11:00 AM EDT (15:00 UTC, or GMT -4), for 60 minutes. After a presentation, you will have the opportunity to ask questions directly of IBM Developers and Support Engineers. See more details below. (Note: To view this information online, go to http://www.ibm.com/support/docview.wss?uid=swg27038764

When Date: 24 July 2013
Time: 11:00 AM EDT (15:00 UTC, or GMT -4), for 60 minutes
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# 7038764
Title: Open Mic Webcast: Troubleshooting Duplicate Mail Messages in IBM Notes – 24 July 2013
Doc #: 7038764
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